100% Medical,
Dental & Vision
Matching
401(k)
Flex Spending
Account
Unlimited
PTO
Commuter
Benefits
Remote/Hybrid
Work Options
Equipment
Choice
Team
Events
Job Openings
Finance
PMO Director
As Project Management Office (PMO) Director, you will drive alignment and visibility across the organization to ensure successful execution against strategic projects & roadmaps. The ideal candidate is an experienced project manager who is passionate about building detailed plans, identifying dependencies & risks to execution, and problem solving to meet our objectives. This individual contributor role will be extremely hands-on and involved in daily operations, however they must also be adept at zooming out to think strategically.
Digital Strategy
Conversion Rate Optimization (CRO) Manager
Sleep Doctor is seeking a Conversion Rate Optimization Manager to join our Digital Strategy team – we are building on a rapid growth phase and vertical expansion as we focus 2023 and beyond as we complete our transition from sleep advertising to a branded industry leader in core sleep and sleep wellness. Achieving that objective is dependent on rapidly testing and learning on-site marketing and ecommerce tactics to optimize and efficiently grow our core business. The CRO Manager will play a key role in advancing and growing our long term monetization strategy and vision.
Growth
Ecommerce Operations Manager
You’ll help define and execute the next generation of Sleep Doctor’s e-commerce business and product strategy in our emerging brands vertical, with a strong focus on CPAP and Bedding Products, Home Sleep Tests, and other sleep oriented products. As an E-commerce Operations Manager, you will play a crucial role in shaping the future of our e-commerce business, contributing directly to our company’s growth and success.
Customer Service
Customer Support Specialist
The role of the Customer Support Specialist III entails engaging in proactive and responsive communication through both outbound and inbound calls with medical equipment customers. Your main objective will be to deliver comprehensive education and informative resources to both new and existing customers, focusing on at-home sleep tests and sleep therapy equipment. Additionally, you’ll guide customers through the ordering process. We’re seeking candidates who possess a proven track record of delivering exceptional customer service over various communication channels. Attention to detail is a must, as is the adeptness in utilizing multiple computer applications to provide top-tier customer support. Effective communication skills are vital – you should be skilled at conveying information clearly and concisely and be able to navigate simple software programs.
Operations
Sleep Care Advocate
You’ll help define and execute the next generation of Sleep Doctor’s e-commerce business and product strategy in our emerging brands vertical, with a strong focus on CPAP and Bedding Products, Home Sleep Tests, and other sleep oriented products. As a Sleep Care Advocate, you will provide excellent customer service and product information, solutions and relevant details to patients. Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued and more connected with our sleep apnea brand.