Shipping:
Shipping is free within the continental United States (except for Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands). Sleep Doctor will not ship products internationally. All applicable shipping options will be displayed at time of checkout.
Orders must be placed with approved prescription (where applicable) before 10 a.m. ET to ship same day. This excludes Saturday and Sunday delivery.
If you have ordered a Home Sleep Test device, the order will be sent through USPS Priority Mail and should reach you within 3 business days.
Return Policy:
We want you to be completely satisfied with your purchase, so we offer a 60-night return option from the date of delivery and a partial refund. To be eligible for a return, the product must be in new and unopened condition.
Please note that you are responsible for return shipping, and expedited shipping costs are non-refundable. Refunds may take up to 10 business days to process.
Expedited shipping is not available:
- To Alaska, Hawaii, PO boxes and some rural areas.
- During excluded holidays
Some orders require a prescription and by law cannot be processed and shipped until a valid prescription is on file and verified by Sleep Doctor. We can help you obtain a prescription renewal at no extra charge if your prescription has expired or is not accessible. Just place your order and follow the instructions provided to schedule a complimentary virtual consultation with a board-certified sleep specialist.
Please note that your order may ship in multiple packages.
Once your order ships, you will receive a tracking number and estimated date of delivery. Most customers receive their orders within 4-7 days of shipping. Carrier delays are outside of our control.
Find our full Shipping & Returns policy here.